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The Boston Globe has ranked Forrester Research as one of the "Top 100
Places to Work," and, in 2012, for the 15th consecutive year, Forrester
was ranked in its "Best of Massachusetts Businesses." Forrester has
research centers and sales offices in more than 25 cities
internationally, spanning six continents. Forrester works with
professionals in 17 key roles within IT, marketing and strategy, and
tech industry at major companies providing proprietary research,
consumer insight, consulting, events, and peer-to-peer executive
programs.
Global business leaders worldwide rely on Forrester for comprehensive,
independent analysis that aligns with their organizations' initiatives,
guides their decisions, and increases their business impact to make them
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work with some of the world's top technology companies and
thought-leading analysts to plan an agenda based on our clients' top
objectives and challenges — including cloud computing; business process
management; and the integration of social media, mobile, and other
emerging technologies.
Job Title: Data Operations Specialist, Serving Market Insights (MI) Professionals
Location: New Delhi
Description:
The Data Operations Specialist is a critical member of Forrester’s MI
team. MI team members coordinate, execute, and analyze 40-plus mail,
phone, in-person, and online consumer surveys in support of Forrester’s
Consumer Technographics® product and its written and qualitative
research. The Data Operations Specialist is part of Forrester’s data
operations team, reporting to the director of data operations and
insights. The Data Operations Specialist takes responsibility for
managing and maintaining survey data files, ensuring that they are
uploaded and functioning in several online platforms. This person will
also be responsible for cleaning data files using SPSS, including
tagging and uploading Forrester’s Survey Data into a proprietary online
survey tool. The Data Operations Specialist pays close attention to
detail and can manage projects under time-critical business deadlines.
The ideal candidate should be proficient with statistical software such
as SPSS and Excel and has one to two years of experience with data
collection and delivery techniques in either a business or academic
environment.
Responsibilities:
• Clean data files using SPSS.
• Prepare survey data files for upload in several online platforms.
• Manage and maintain an online platform repository for all of Forrester’s consumer data files.
• Oversee
and enforce data formatting conventions to ensure consistency and the
most efficient use of our data, regardless of platform.
• Support
the creation of data client deliverables such as Excel banner tables,
Technographics survey highlights, and written research documents.
Requirements:
Forrester is looking for people who are inspired and inspiring. Our
product is our intellectual capital, so we welcome and reward
intellectual excellence, curiosity, and sophisticated thinking and look
for:
• Proven
work experience — preferably in the market research, consulting, or
technology field — experience with data cleaning and analyzing large
data sets, survey design, project management, and proficiency with
SPSS.
• Sharp attention to detail and high personal standards for quality and thoroughness.
• Superior project management and good oral and written communication skills.
• The ability to work with a team under tight deadlines and handle multiple tasks.
• The ability to work independently without needing day-to-day supervision and as part of a global research team.
• A bachelor’s degree; a master’s degree in social sciences is a plus.
Forrester Research is an equal opportunity employer and is committed to
providing a work environment that is free from all forms of
discrimination, including sexual harassment.
Data Protection
The information provided by you in this application will be used for
the purposes of recruitment and, for successful applicants only, for
personnel administration and management purposes and to comply with the
employer’s obligations regarding the retention of employee records. If
your application is unsuccessful, Forrester Research, Inc., its
subsidiaries, affiliates, and/or service providers (collectively
“Forrester”) will retain your personal information on secure file solely
to consider you for future recruitment opportunities.
By submitting your resume/CV, you consent to Forrester’s retention of
the information provided on a secure file for personnel administration
and management purposes and/or in order to consider you for future
employment opportunities and to the transfer of the information provided
to:
Forrester’s offices in the US and other countries outside the European Economic Area; and
Service providers engaged by Forrester for the purposes of processing
applications for employment who may be located outside the European
Economic Area.
Want to Apply for this Position?
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