Senior Analyst, Serving Marketing & Strategy Professionals (Sydney)

Senior/Principal Analyst Australia: Join one of the most influential research and advisory firms in the world. Are you insatiably curious about technology and its impact on business? Do you love the intellectual challenge of engaging with passionate colleagues and inspiring clients?

Do your friends describe you as:
• Forward-thinking?
• Driven?
• Collaborative?

Pursue your passion. Learn more about working at Forrester.

Senior Analyst, Serving Marketing & Strategy Professionals
Australia

Here’s What You’ll Do:

Job Description:

A global research and advisory firm, Forrester serves professionals in 13 key roles across three distinct client segments. Our clients face progressively complex business and technology decisions every day. To help them understand, strategize, and act upon opportunities brought by change, Forrester provides proprietary research, consumer and business data, custom consulting, events and online communities, and peer-to-peer executive programs. We guide leaders in the technology management, marketing and strategy, and technology industry through independent fact-based insight, ensuring their business success today and tomorrow.

Analysts are at the core of what Forrester is and does; they are the rock stars of our business, consulting and assisting senior leaders in large organizations by writing innovative research and delivering advice through written reports, consulting, client inquiries, and speeches. As a part of Forrester’s marketing and strategy research team in Australia, the Senior Analyst serves customer experience, and eBusiness professionals who are responsible for developing and executing the digital marketing and digital commerce strategies for his or her brand or company across customer touchpoints. He/she would also serve professionals who are responsible — in whole or part — for customer experience initiatives at their companies.

To fill this high-profile and high-visibility role, we are specifically looking for a candidate with an interactive marketing and/or eCommerce background who has experience with large B2C brands in Australia/New Zealand (ANZ). Our ideal candidate will also have experience developing customer-led organizations or leading customer experience transformation programs.

The successful candidate is a compelling and clear writer and presenter and has a proven track record developing strong professional relationships with senior-level digital marketing and digital commerce professionals across industries. Successful candidates will have a strong understanding of the marketing and technology issues facing senior digital marketing and digital commerce professionals in ANZ today and an appetite for conducting and writing research to stay abreast of these issues. He/she will also be able to serve as a thought leader on topics ranging from how to measure the financial value of customer experience initiatives to how to implement a customer experience transformation program.

Job Responsibilities:

The Senior/Principal Analyst works as part of a small high-performance team and collaborates with others in all aspects of the job. They are expected to:

• Develop a deep understanding of what Forrester’s clients working in ANZ require to be successful as customer experience, interactive marketing, and eBusiness professionals.
• Conduct research on key topics that are top of mind for senior interactive marketing and eBusiness professionals, including strategy formulation, organization, digital marketing campaign planning and management, digital commerce touchpoint strategy and execution, vendor management, and data analysis.
• Conduct research and demonstrate mastery of the evolving interactive marketing and eBusiness strategies and channels.
• Help define the future of the interactive marketing and eBusiness landscapes in ANZ and the region by painting an accurate, forward-looking view and predicting the effect of emerging trends, technologies, and strategies. A specific knowledge of the unique social and Internet platforms in ANZ is a must.
• Write four long research documents (approximately eight to 12 pages) per year that convey new ideas in a rich business context. These reports typically include: 1) introducing new thinking about successful marketing, commerce, and technology strategies and best and next practices; 2) presenting strategic marketing, eBusiness, and technology implementation plans; 3) comparing new marketing/commerce technologies or services and their potential to help clients solve their business challenges; and/or 4) sizing emerging business opportunities (e.g., market sizing/forecast).
• Write eight short research documents (approximately two to four pages) per year on interactive marketing and eBusiness technologies, industry events, and/or competitive market dynamics.
• Consult with clients to apply Forrester’s research in the context of their specific business environment, and help solve their problems through inquiry and advisory.
• Present at Forrester-sponsored and industry-related events, and deliver client webinars.
• Establish an industry presence as an influential speaker and thinker. Build relationships with senior marketing and commerce professionals, as well as with the technology vendors that serve them and the journalists who cover the sector. Participate in vendor briefings, and field press inquiries as necessary.
• Embrace social tools as part of the core job.
Here’s What You’ll Bring To The Table:

Job Requirements:

Forrester is looking for people who are inspired and inspiring. Our product is our intellectual capital, so we welcome and reward intellectual excellence, curiosity, and sophisticated thinking and look for:

• Established work experience in interactive marketing and eCommerce in ANZ or the region; candidates typically have formulated digital marketing or digital commerce strategy and implemented programs — personal participation in social platforms is a plus, but not required.
• Proven ability to inspire clients with forward-looking examples and best practices for improving customer experiences.
• A strong record of academic achievement; B.A. or B.S. minimum, MBA or M.S. preferred (or equivalent).
• Deep intellectual curiosity about the effect of technology on the marketing and commerce landscape in ANZ and the region and how senior executives can integrate technologies across channels and programs; solid business instincts and a practical understanding of what makes companies tick and how interactive marketing and eBusiness professionals operate; and a creative view of markets, technologies, and attitudes combined with a fascination with the future.
• Superior listening, critical thinking, and writing skills, as well as memorable presentation skills. Analysts are expected to take complex, disparate ideas and distil them into simple, provocative concepts — and be willing to take a stand on vendors and outcomes.
• Fluency in English; other languages are a plus.
• The ability to travel 25% to 40% of the time.

Here’s What You’ll Get:

• Exposure to industry experts and to top business leaders within Fortune 1000 companies.
• Access to research that influences global leaders every day.
• World-class learning and development opportunities.
• Global reach: Forrester has research centers and sales offices in more than 25 cities internationally, spanning six continents.
• Colleagues who are intellectually curious, hard-working, and collaborative.
• A competitive benefits package.

Check us out online at forrester.com/careers

Join The Conversation:
http://www.linkedin.com/company/forrester-research
http://www.glassdoor.com/Overview/Working-at-Forrester-Research-EI_IE6443.11,29.htm
www.twitter.com/ForresterLife

Data Protection

The information provided by you in this application will be used for the purposes of recruitment and, for successful applicants only, for personnel administration and management purposes and to comply with the employer’s obligations regarding the retention of employee records. If your application is unsuccessful, Forrester Research, Inc., its subsidiaries, affiliates, and/or service providers (collectively “Forrester”) will retain your personal information on secure file solely to consider you for future recruitment opportunities.

By submitting your resume/CV, you consent to Forrester’s retention of the information provided on a secure file for personnel administration and management purposes and/or in order to consider you for future employment opportunities and to the transfer of the information provided to:
Forrester’s offices in the US and other countries outside the European Economic Area; and

Service providers engaged by Forrester for the purposes of processing applications for employment who may be located outside the European Economic Area.

Research Associate - New Delhi

Research Associate, New Delhi:

Join one of the most influential research and advisory firms in the world. Are you insatiably curious about technology and its impact on business? Do you love the intellectual challenge of engaging with passionate colleagues and inspiring clients?

Do your friends describe you as:
• Forward-thinking?
• Driven?
• Collaborative?

Pursue your passion. Learn more about working at Forrester.

Research Associate
New Delhi

Here’s What You’ll Do:

Job Description:

A global research and advisory firm, Forrester serves professionals in 13 key roles across three distinct client segments. Our clients face progressively complex business and technology decisions every day. To help them understand, strategize, and act upon opportunities brought by change, Forrester provides proprietary research, consumer and business data, custom consulting, events and online communities, and peer-to-peer executive programs. We guide leaders in the technology management, marketing and strategy, and tech industry through independent fact-based insight, ensuring their business success today and tomorrow.

The Research Associate is a critical member of Forrester’s research team and will play a key role in our efforts to strengthen the Asia Pacific research team. The successful Research Associate is self-motivated, methodical, and well organized; confident when dealing with a wide variety of people; comfortable with data gathering and manipulation in Excel and SPSS; and able to synthesize data into clear and powerful presentations as well as coherent written arguments. Qualified candidates display strong numerical, analytical, and problem-solving skills, have accurate and clear written skills when producing questionnaires and reports, and are ready to take on new challenges with enthusiasm to learn and grow.

The Research Associate works directly with a team of research directors and analysts who research, write, and publish reports to help make marketing strategy and business technology professionals successful in their roles.
Job Responsibilities:

• Provide timely and value-added research support for designated analysts and provide backup to other analysts on the team.
• Assist in the creation of survey questions and fulfillment of surveys to collect data.
• Conduct primary research with end users and technology vendors.
• Conduct secondary research for published reports using industry sources, including competitive assessment and third-party data analysis.
• Assist analysts in conducting research, analyzing findings, and producing reports and presentations.
• Assist in the building of analytical models, maturity models, self-assessment tools, etc.
• Communicate and collaborate effectively with research directors and analysts.
• Provide support for presentation and graphics creation for Forrester events, consulting, conferences, webinars, etc.
• Manage press and vendor community contacts.
• Learn and be responsible for quantitative work with Forrester’s data.
• Coordinate use of social media platforms (blogs, Twitter, online community) in the research and publishing process.
• Help the marketing and sales force understand published and upcoming reports — this may include giving short presentations and suggesting appropriate reports for potential clients.
Here’s What You’ll Bring To The Table:

Job Requirements:

Forrester is looking for people who are inspired and inspiring. Our product is our intellectual capital, so we welcome and reward intellectual excellence, curiosity, and sophisticated thinking and look for:
• A strong track record of academic achievement; a bachelor’s degree at a minimum, with concentration in marketing, statistics, computers, economics, or engineering. Although experienced professionals will be given preference, fresh graduates can also apply.

• Good numerical, analytical, and problem-solving skills.
• Confidence when dealing with a wide variety of people.
• The ability to work with a team and handle multiple tasks.
• The ability to work independently without day-to-day supervision and as part of a global research team.
• Excellent communication skills.
• Attention to detail and the ability to build reusable resources like survey questions and formatted data outputs.

Typical candidates are:
• Outgoing and personable.
• Able to deal with a wide range of personality types pleasantly.
• Analytical.
• Engaging on the telephone.
• Outspoken and articulate in writing and speech.
• Proficient in touch-typing.
• Highly organized and detail-oriented.
• Self-motivated.

Here’s What You’ll Get:

• Exposure to industry experts and to top business leaders within Fortune 1000 companies.
• Access to research that influences global leaders every day.
• World-class learning and development opportunities.
• Global reach: Forrester has research centers and sales offices in more than 25 cities internationally, spanning six continents.
• Colleagues who are intellectually curious, hard-working, and collaborative.
• Fierce Ping-Pong rivalry.
• A competitive benefits package.
• An excellent office location that is on the commuter line near the Indraprastha Apollo Hospital in New Delhi.

Check us out online at forrester.com/careers

Join The Conversation:
http://www.linkedin.com/company/forrester-research
http://www.glassdoor.com/Overview/Working-at-Forrester-Research-EI_IE6443.11,29.htm
https://twitter.com/ForresterJobs

Data Protection

The information provided by you in this application will be used for the purposes of recruitment and, for successful applicants only, for personnel administration and management purposes and to comply with the employer’s obligations regarding the retention of employee records. If your application is unsuccessful, Forrester Research, Inc., its subsidiaries, affiliates, and/or service providers (collectively “Forrester”) will retain your personal information on secure file solely to consider you for future recruitment opportunities.
By submitting your resume/CV, you consent to Forrester’s retention of the information provided on a secure file for personnel administration and management purposes and/or in order to consider you for future employment opportunities and to the transfer of the information provided to:
Forrester’s offices in the US and other countries outside the European Economic Area; and
Service providers engaged by Forrester for the purposes of processing applications for employment who may be located outside the European Economic Area.

Senior Account Manager (India)

Description:

Join a global research advisory leader! The Boston Globe has ranked Forrester Research one of the “Top 100 Places to Work,” and in 20011, for the 14th consecutive year, Forrester was ranked in its “Best of Massachusetts Businesses.” Forrester has research centers and sales offices in more than 25 cities internationally, spanning six continents. Forrester works with professionals in 19 key roles within IT, marketing and strategy, and tech industry at major companies providing proprietary research, consumer insight, consulting, events, and peer-to-peer executive programs. Global business leaders worldwide rely on Forrester for comprehensive, independent analysis that aligns with their organizations’ initiatives, guides their decisions, and increases their business impact to make them more successful every day. As part of our global sales team, you’ll work with some of the world’s top companies and thought-leading analysts to plan an agenda based on our clients’ top objectives and challenges -- including cloud computing; business process management; and the integration of social media, mobile, and other emerging technologies. Job Title: Senior Account Manager (India) Location: New Delhi Description: The Senior Account Manager will cover large international and local companies with a significant presence in India and will be responsible for selling Forrester’s research and consulting to clients and prospects in India. You will manage a first-year quota made up of existing clients and new business from the designated territory within the target sectors. Responsibilities: * Achieving (>) 100% of individual quota. * Leading overall strategy and activity in the targeted accounts. * Positioning Forrester as the research and advisory company of choice. * Properly positioning and managing internal resources to effectively address external opportunities. * Forecasting, budgeting, tracking, and reporting key metrics every week and month to your manager. * Generating new leads and managing your pipeline. * Scheduling new business appointments and visiting clients. * Establishing and maintaining strong client relationships and satisfaction. Requirements: * A bachelor’s degree and eight-plus years of sales experience. * Successful outside sales experience selling information technology and/or professional services products. * Excellent interpersonal, team-playing, and team-building skills. * Experience selling to senior-level executives (senior VP, general manager, regional CEO, etc.). * Experience selling into large organizations at tier one companies. * Excellent presentation and communication skills (essential). * Someone who is self-motivated and has an entrepreneurial spirit. * Fluency in English. * Ability to travel frequently to meet with clients; some travel for internal training. * A Indian passport or valid Indian work and residency permits are required. Forrester Research is an equal opportunity employer and is committed to providing a work environment that is free from all forms of discrimination, including sexual harassment. Data Protection The information provided by you in this application will be used for the purposes of recruitment and, for successful applicants only, for personnel administration and management purposes and to comply with the employer’s obligations regarding the retention of employee records. If your application is unsuccessful, Forrester Research, Inc., its subsidiaries, affiliates, and/or service providers (collectively “Forrester”) will retain your personal information on secure file solely to consider you for future recruitment opportunities. By submitting your resume/CV, you consent to Forrester’s retention of the information provided on a secure file for personnel administration and management purposes and/or in order to consider you for future employment opportunities and to the transfer of the information provided to: Forrester’s offices in the US and other countries outside the European Economic Area; and Service providers engaged by Forrester for the purposes of processing applications for employment who may be located outside the European Economic Area

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