Program Manager, Supporting Information Technology Professionals

Forrester Research, Inc. (Nasdaq: FORR) is an independent research company that provides pragmatic and forward-thinking advice to global leaders in business and technology. Forrester works with professionals in 19 key roles at major companies providing proprietary research, customer insight, consulting, events, and peer-to-peer executive programs. For more than 28 years, Forrester has been making IT, marketing, and technology industry leaders successful every day. For more information, visit www.forrester.com.   Job Title: Program Manager, Supporting Information Technology Professionals Location: New Delhi   Job Description: The Program Manager advises and facilitates high-value engagements between Forrester's analysts and its information technology, technology industry, and marketing and strategy clients. The Program Manager provides business technology professionals with a structured and personalized consulting experience that leverages our analysts’ written research and deep market knowledge.   Responsibilities: • Achieve a quarterly revenue goal based on the amount of advisory consulting developed and delivered in conjunction with Forrester analysts. • Maintain a weekly advisory pipeline report that tracks the health and status of potential opportunities, engagements in flight, and those at risk of postponement/cancellation. • Act as the main point of contact for key clients with prepurchased service units. • Manage and execute on all tasks related to advisory consulting engagements for clients, including scoping calls and kick-off/prep calls; agenda development and refinement; citations/vendor relations review cycles; meeting logistics; session attendance and participation; follow-on activities related to completed sessions, including the collection of client feedback; and developing and maintaining detailed usage reports for clients with prepurchased consulting time. • Achieve a quarterly bookings goal in partnership with the sales organization. • Partner with account managers to educate clients and prospects on the value of advisory consulting. • Develop and deliver proactive advisory agendas, proposals, and programs for account managers to pitch for account enrichment. • Actively participate in account renewal and quarterly review discussions. • Conduct periodic research on key clients to stay abreast of major challenges and any major initiatives that may affect a client’s business or market and deliver relevant engagement agendas and proposals. • Develop and maintain strong collaborative relationships with research and consulting colleagues.   Requirements: Forrester is looking for people who are inspired and inspiring. Our product is our intellectual capital, so we welcome and reward intellectual excellence, curiosity, and sophisticated thinking and look for: • A strong track record of academic achievement; B.A./B.S. degree minimum, with work experience ideally in a top-tier consulting or market research firm. • Someone who is extremely detail-oriented, highly organized, and a quick learner. • A high degree of proactive problem-solving skills. • Demonstrated account and client relationship management skills. • Marketing and project management skills. • Business development and project scoping skills. • Superior critical thinking, communication, and writing skills. • Strong presentation and meeting facilitation skills. • A strong intellectual curiosity about business and consumers and the impact that technology has on them. • An understanding of the information technology industry (highly desired). Forrester Research is an equal opportunity employer and is committed to providing a work environment that is free from all forms of discrimination, including sexual harassment.   Data Protection The information provided by you in this application will be used for the purposes of recruitment and, for successful applicants only, for personnel administration and management purposes and to comply with the employer’s obligations regarding the retention of employee records. If your application is unsuccessful, Forrester Research, Inc., its subsidiaries, affiliates, and/or service providers (collectively “Forrester”) will retain your personal information on secure file solely to consider you for future recruitment opportunities. By submitting your resume/CV, you consent to Forrester’s retention of the information provided on a secure file for personnel administration and management purposes and/or in order to consider you for future employment opportunities and to the transfer of the information provided to: Forrester’s offices in the US and other countries outside the European Economic Area; and Service providers engaged by Forrester for the purposes of processing applications for employment who may be located outside the European Economic Area. Want to Apply for this Position? Click on the following Link http://ch.tbe.taleo.net/CH11/ats/careers/requisition.jsp?org=FORRESTER&cws=1&rid=2528